Only a few years ago, you were your customers' guiding star. Now, they don't want you there. 70% of a buyer's buying process is completed before contacting you and that figure is increasing every year. That means you cannot afford to sell like you were used to.
Today, your customers know a lot more about your competitors' products or services than you do and often more about yours than you do yourself.
You stand in front of mass unemployment or Change.
However, change of this magnitude is not simple. It requires hard work and may take years. Many firms just don't survive.
Welcome to start your Change Journey!